Shipping Policy
Company Information
Company:
Guangzhou Xindian Network Technology Co., Ltd.
Owner / Contact Person:
Liang Liangwei
Brand:
VexQuni™
Customer Support Email:
service@vexquni.com
Phone:
+86 17896477458
Customer Service Hours:
9:00 AM–9:00 PM
Business Address:
Room A05, 6th Floor, No. 55 Huangcun Road, Tianhe District, Guangzhou, China
VexQuni™ aims to provide a clear and reliable shipping experience for customers ordering shaving and grooming products through our website.
Order Preparation
Eligible orders are prepared for shipment after normal order verification and processing. This may include reviewing order information, product availability and shipment details.
Shipping Information
Customers are responsible for providing complete and accurate delivery information when placing an order. Incorrect or incomplete information may delay or prevent successful delivery.
Tracking and Updates
Where tracking is available, relevant information may be provided after the parcel enters the delivery network. Tracking update speed may vary according to the carrier and destination.
Delivery Circumstances
Delivery progress can occasionally be affected by circumstances outside our direct control, including carrier operations, weather, transportation interruptions, customs procedures, local delivery conditions or other logistical circumstances.
Package Concerns
If tracking appears unusual or your package arrives with an identifiable issue, please contact our support team with the relevant order details.
Shipping Support
Email: service@vexquni.com
Phone: +86 17896477458
Customer Service Hours: 9:00 AM–9:00 PM